Refund policy

All Sales Are Final
At Shreema Holistics, we stand by the quality of our products. Unless stated otherwise, all sales are final. Once an order is placed it cannot be canceled, returned, or refunded.

No Returns
We do not accept returns except where an item is faulty due to our error. Please review product descriptions, sizes, and other details carefully before purchasing. If you have any questions prior to ordering, email us at Shreemaholistics@gmail.com and we’ll assist you.

No Refunds
Refunds are not provided for change of mind, incorrect choice, or delays in processing. Customers are responsible for confirming their selections at checkout.

Exceptions — Faulty or Damaged Items
If an item you receive is faulty or damaged as a result of our error, contact us within 7 days of delivery at Shreemaholistics@gmail.com. Include clear photos of the item and its packaging. We will investigate and, where applicable, offer a replacement, repair, or other resolution.

How to Contact Us
For all return or refund matters, email Shreemaholistics@gmail.com with your order number and photos (if applicable). We aim to respond promptly and resolve valid issues fairly.

Thank you for choosing Shreema Holistics and for your understanding.